For every enterprise, a customer is at the core of all activities. Businesses are always devising ways to please a customer in order to grow. A CRM has helped businesses turn around in recent times and has been a great tool to deliver excellent client experiences. With huge data coming from myriad sources and social media, business today seek intelligent platforms that can churn out insights to help them perform. To remain successful, organisations are experimenting with many digital platforms. The one that stands ahead of the competition according to us is Microsoft Dynamics 365. Exigo Tech has helped deliver success to businesses of all sizes with Microsoft Dynamics 365 and the different modules it has to offer. Digital transformation is at the core at what Exigo Tech does and Dynamics 365 helps in the journey to transform.
The recently upgraded Microsoft Dynamics 365 comes with features packed to transform companies digitally. It is an all-inclusive, cloud-based, ERP and CRM product that blends the functionality of Dynamics AX and Dynamics CRM. Microsoft Dynamics 365 aims to deliver usability, productivity, and functionality to businesses. Access to Microsoft Dynamics 365 eliminates the need for users to work on standalone applications for different business purposes. Microsoft Dynamics 365 gives users the ease to select applications as per their convenience and provides scalability as per need. Microsoft Dynamics has features capable to deliver and fulfill different business needs of an organisation, from maintaining customer relations to acquiring data insights.
Integration Of ERP And CRM To Serve As A Unique Intelligent Business Application
Businesses around the world are now choosing Microsoft Dynamics 365 as the business platform to grow and succeed. With different modules for different needs of the business, organisations can seamlessly increase productivity and enhance business efficiency. Microsoft Dynamics 365 is beneficial in many ways to the business. Here’s how-
1. Options: Dynamics 365 has different module offerings - Dynamics 365 for Sales, Dynamics 365 for Customer Service, Dynamic 365 for field service, Dynamics 365 for Project Service Automation to name a few. Each specific application works efficiently individually as well as in the combination of other applications. They are absolutely scalable giving organisations cost effectiveness and adaptability when needed.
2. Increased Productivity: With Office 365, SharePoint, and OneDrive, employee productivity is enhanced tremendously. With ease of access and availability over any device, collaboration becomes effortless. With Dynamics 365, employees get access to business tools that help them do their work better, meet their goals and in turn boost productivity of the organisation as a whole.
3. Intelligent insights: With Power BI and Cortana, it is now easy for organisations to take swift business decisions. Personalised dashboards, great data insights and predictive analysis come as a boon to decision makers. Equipped with this tool, decision makers are in the position to get answers to their questions and drive business profitability.
4.Business automation: With Microsoft NAV, the ERP version of Dynamics 365, organisations have realised huge business success. A single platform helps you connect and automate sales, purchasing, general operations, finances and inventory. With a simple to use platform, companies benefit immensely and are geared up for growth.
5. Robust security and control: Dynamics 365 ensures the highest security on user interface and administrative access. Dynamics 365 also has a feature solid security and restricted access to cloud services, external data centres, and data connectivity.
Scaling up your organisation to digitally transform requires baby steps. While technological investments are needed, businesses need to have an open view of what’s required for this journey to transform. Let us do the legwork for you. Exigo Tech is a leading Microsoft Dynamics 365 CRM partner in Sydney, Australia. We have helped companies benefit from our services in Dynamics 365 consulting, support and maintenance and Dynamics 365 implementation We understand your business and we have the expertise to help you realise your business goals with Microsoft Dynamics 365.
